What To Expect At Your First Service Appointment

What To Expect At Your First Service Appointment

When it’s time for your first Cadillac service visit in Lexington, KY, count on Quantrell Cadillac. Whether you’re shopping our new Cadillac inventory now or you’ve recently purchased a Cadillac luxury automobile from our dealership, we welcome you to schedule your first Cadillac service visit at Quantrell Cadillac. Here’s a closer look at how your initial appointment will go.

Arriving at Quantrell Cadillac for Your First Service Visit

When you arrive at Quantrell Cadillac for your first service visit, please drive in front of the showroom building. Our service department is located to the left of our Cadillac showroom. You can enter through the Cadillac side of the service facility.

Upon arrival, you will be greeted by a Service Advisor, who will conduct a walk-around of your vehicle. Our Service Advisors, Justin DeWitt and Hayden Baker, are here to help ensure your Cadillac service visit goes smoothly, with your vehicle obtaining the professional attention it deserves.

We invite you to download our service app for added convenience during your vehicle’s stay at our Cadillac service center. Our service app lets you track your vehicle’s progress through its maintenance or repair visit, view your car’s multipoint inspection video, and learn about recommended services. There is also an option to pay your bill through the mobile app.

  • Hayden Baker

    Hayden Baker

    Cadillac Service Advisor

    850.335.3495
    Email Me
    Hayden Baker

    Hayden Baker

    Cadillac Service Advisor

  • Justin DeWitt

    Justin DeWitt

    Cadillac Service Advisor

    Justin DeWitt

    Justin DeWitt

    Cadillac Service Advisor

Importance of Your First Service Visit

Cadillac luxury vehicles are quality-built and designed to last. Still, it’s crucial to follow the manufacturer’s recommended service intervals for your automobile, including routine maintenance like regular oil changes, filter replacement, fluid top-offs, and more.

Take advantage of our courtesy loaner vehicles and shuttle service during your service visit. During your initial Cadillac service visit, our team of expert Cadillac-trained technicians will inspect your vehicle and ensure it receives the care it requires to continue performing at its peak and as intended.

A certified technician will complete a detailed video walk-around of your vehicle following the inspection, noting services completed and any current or upcoming maintenance or repair recommendations.

Benefits of Visiting Quantrell Cadillac for Service

There are plenty of perks for Quantrell Cadillac for your first service visit and all subsequent car maintenance and auto repair in Lexington, KY. Beyond the peace of mind of knowing your Cadillac automobile was cared for by professional Cadillac technicians, your car will also enjoy a complimentary car wash and multipoint inspection with each service visit.

During your visit to our Cadillac service facility, we encourage you to sit back, relax, and partake in the complimentary snacks and beverages we provide for our valued customers.


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1490 E New Circle Rd, Lexington, KY, 40509
Quantrell Cadillac , .